What if I want to withdraw my donation or if I accidentally donated the wrong amount?
All donations are gifts made to Fight4Balance Ltd, a public benevolent institution (ABN 30 631 804 334) registered with the Australian Charities and Not-for-Profits Commission and endorsed by the Australian Taxation Office as a tax concession charity and deductible gift recipient, with no conditions.
Refunds may be issued at Fight4Balance’s discretion. Refunds are issued only in exceptional circumstances, and only when the funds have not been granted to the charity. Some circumstances in which refunds might be issued include when the donation was:
- made in error;
- made in an incorrect amount; or
- not authorized by the donor.
Donors with exceptional circumstances such as these have 10 business days to notify Fight4Balance Ltd of any errors and make a refund request in writing.
Please note, Fight4Balance Ltd is under no obligation to refund donations made in error and does not normally offer refunds for a change of heart. It is for this reason we ask you make your decision to donate carefully.
You may contact us at admin@fight4balance.org.au to request a refund. Be sure to include details of your original donation including:
- your full name (or the name used on your credit card)
- the donation date
- the donation amount
- your receipt number, and
- the nature of the error made.
Fight4Balance Ltd will review your refund request and let you know the outcome. If your refund is approved, your original tax receipt becomes void and invalid, and a new receipt will be issued (where applicable).